Wolters Kluwer Reviews

Return Policy Overview

Wolters Kluwer offers a comprehensive return policy for different types of products. Here are the key points:

Books

• Return Window: Books can be returned within 30 days for a full refund.
• Condition: Books are ineligible for return if any access code has been scratched off.

Print on Demand (POD)

• Return Policy: Print-on-demand titles are not returnable or refundable.

Digital Products

• Eligibility: Digital products may be eligible for a full refund if requested within 14 days of activation, provided there has been no usage.

Software/Video Access Cards

• Conditions for Return: Must be unopened, without activation or installation.

Downloadable Products

• Policy: Downloadable products are not returnable or refundable.

Return Process

1. Download a pre-printed mailing label.
2. Include the invoice/packing slip inside the package.
3. Affix the return label securely and mail it from your local post office.

For international returns, pre-authorization is required, and all returns must be shipped within 30 days of authorization.

Here are the top 10 alternatives to Wolters Kluwer:

1. KPMG: Offers broad management consulting skills including technology enablement.
2. PricewaterhouseCoopers (PwC): Provides auditing, accounting, and assurance services for organizations and individuals.
3. Bench: Automates accounting tasks to organize the financials of small businesses, independent contractors, and entrepreneurs.
4. Pilot: Takes care of your bookkeeping from start to finish.
5. Baker Tilly: A network of independent accounting and business advisory firms.
6. Deloitte Consulting: Provides strategy, operations, technology, cloud, and AI services.
7. Fiserv: Offers financial services technology solutions.
8. Zeni: Provides automated bookkeeping and accounting services.
9. Reed Elsevier: Provides business-critical services.
10. Thomson Reuters: Provides business information services.

These alternatives offer similar services and can be found in Tax Services Providers, Bookkeeping Services Providers, or Financial Consulting Providers categories. They are all recognized for their communication skills, professionalism, and responsiveness. Please note that the best alternative may vary depending on specific needs and requirements.

To open an account on Wolters Kluwer, follow these steps:

1. Visit the Wolters Kluwer website.
2. Click on the "Create Account" or "Register for an Account" link.
3. Fill out the form with your First name, Last name, Email address, and Password.
4. Click "Continue" or "Register" to complete your account setup.

Please note that the exact process may vary slightly depending on the specific application or service you are trying to access on the Wolters Kluwer website. Always ensure to follow the instructions provided on the website. If you encounter any issues, consider reaching out to Wolters Kluwer's customer support for assistance.

Wolters Kluwer offers various subscription options for their products, including UpToDate and UpToDate Lexidrug. Customers can purchase personal or group subscriptions, with specific offerings for individual health professionals, residents, fellows, and students. The UpToDate Pro Suite combines UpToDate and Lexicomp products under the UpToDate name, providing evidence-based clinical decision support. For those seeking comprehensive drug information, UpToDate Lexidrug is available. Additionally, Wolters Kluwer provides a Contract Pricing Reference Guide for analyzing cost and pricing aspects of federal government contracts. The company has introduced a new licensing structure and updated their pricing model to reflect the 2022 standard. Customers interested in detailed pricing can request a quote specific to their business case.

Wolters Kluwer provides multiple payment methods for their services. Customers can choose to pay with credit cards, including American Express, MasterCard, and Visa. Other options include check or money order, which can be sent to their payment processing center. For those who prefer digital transactions, wire transfers and PayPal are also accepted. It's important to note that processing of orders begins once payment has been received, ensuring a secure transaction process. Wolters Kluwer takes the security of their website and customer data very seriously, as reflected by their adherence to various security certifications and trust symbols.

Wolters Kluwer has specific return and cancellation policies that vary by product line and format. For non-subscription book purchases, sales are final and not returnable, except in cases where the item arrives damaged or the incorrect item was shipped. In such instances, customers should contact Customer Service. eBooks are also not returnable. Standing order titles may be cancelled at any time without a minimum purchase requirement, and new editions or supplements received on a standing order basis may be returned within 30 days of the invoice date. For subscriptions, new 12-month subscriptions may be declined within the first 30 days for full credit. After the 30-day review period, a cancellation credit of 25% is applied for cancellations within 1-4 months of service, with no credit given thereafter. Shipping policies include free domestic standard ground shipping for online orders paid by credit card within the United States. For non-subscription orders, shipping charges are based on weight and destination, with additional options for next day and second day shipping within the Continental United States. Orders to Canada and Mexico include shipping costs in the price for journal and newsletter subscriptions, while book and electronic media orders incur additional shipping charges. International orders outside of the United States, Canada, and Mexico are shipped via International Air Priority and incur shipping charges based on weight. Returns should be shipped using a traceable method with proof of delivery.

Wolters Kluwer is renowned for its wide array of professional information, software solutions, and services. The company's offerings span across health, tax and accounting, finance, compliance, and legal sectors. Among the popular products are solutions for clinicians, accountants, lawyers, and those in the tax, finance, audit, risk, compliance, and regulatory sectors. The portfolio includes expert solutions that combine deep domain knowledge with advanced technology to deliver content and workflow automation. These solutions are designed to drive improved outcomes and productivity for professionals. Additionally, Wolters Kluwer emphasizes the importance of trust, transparency, and responsibility in their products, aligning with the company's commitment to responsible AI principles.