Wolters Kluwer Reviews

Wolters Kluwer offers various subscription options for their products, including UpToDate and UpToDate Lexidrug. Customers can purchase personal or group subscriptions, with specific offerings for individual health professionals, residents, fellows, and students. The UpToDate Pro Suite combines UpToDate and Lexicomp products under the UpToDate name, providing evidence-based clinical decision support. For those seeking comprehensive drug information, UpToDate Lexidrug is available. Additionally, Wolters Kluwer provides a Contract Pricing Reference Guide for analyzing cost and pricing aspects of federal government contracts. The company has introduced a new licensing structure and updated their pricing model to reflect the 2022 standard. Customers interested in detailed pricing can request a quote specific to their business case.

Wolters Kluwer is renowned for its wide array of professional information, software solutions, and services. The company's offerings span across health, tax and accounting, finance, compliance, and legal sectors. Among the popular products are solutions for clinicians, accountants, lawyers, and those in the tax, finance, audit, risk, compliance, and regulatory sectors. The portfolio includes expert solutions that combine deep domain knowledge with advanced technology to deliver content and workflow automation. These solutions are designed to drive improved outcomes and productivity for professionals. Additionally, Wolters Kluwer emphasizes the importance of trust, transparency, and responsibility in their products, aligning with the company's commitment to responsible AI principles.

Wolters Kluwer provides multiple payment methods for their services. Customers can choose to pay with credit cards, including American Express, MasterCard, and Visa. Other options include check or money order, which can be sent to their payment processing center. For those who prefer digital transactions, wire transfers and PayPal are also accepted. It's important to note that processing of orders begins once payment has been received, ensuring a secure transaction process. Wolters Kluwer takes the security of their website and customer data very seriously, as reflected by their adherence to various security certifications and trust symbols.

Wolters Kluwer has specific return and cancellation policies that vary by product line and format. For non-subscription book purchases, sales are final and not returnable, except in cases where the item arrives damaged or the incorrect item was shipped. In such instances, customers should contact Customer Service. eBooks are also not returnable. Standing order titles may be cancelled at any time without a minimum purchase requirement, and new editions or supplements received on a standing order basis may be returned within 30 days of the invoice date. For subscriptions, new 12-month subscriptions may be declined within the first 30 days for full credit. After the 30-day review period, a cancellation credit of 25% is applied for cancellations within 1-4 months of service, with no credit given thereafter. Shipping policies include free domestic standard ground shipping for online orders paid by credit card within the United States. For non-subscription orders, shipping charges are based on weight and destination, with additional options for next day and second day shipping within the Continental United States. Orders to Canada and Mexico include shipping costs in the price for journal and newsletter subscriptions, while book and electronic media orders incur additional shipping charges. International orders outside of the United States, Canada, and Mexico are shipped via International Air Priority and incur shipping charges based on weight. Returns should be shipped using a traceable method with proof of delivery.